Spectrum - help me to use new configuration required.to send e-mail

Support
1

Discovered outgoing mail from my RoadRunner account were not being sent. Incoming works fine, Spectrum says to update both settings for my account
I get error message from Spectrum “unable to parse TLS packet header” when trying to send.

Their site says SSL - on tor SMTP & IMAP
Protocol IMAP
Incoming and outgoing Server - mail.twc.com
Incoming Server Port - 993
Outgoing Server Port - 587
Requires Authentication - Yes, or checked.
I also have tried to remove your app from my device and reinstalled it. The default settings which you say is not trusted, using a mobile.charter.net sever doesn’t work for my e-mail address. I hope you can help.

2

Try setting your outgoing server to use StartTLS. The submission port on 587 is typically not configured to use implicit TLS and usually needs to receive the STARTTLS command first.

3

Thanks. Tonight I used your suggestion and was able to send e-mails through K-9 using my Spectrum account and settings mentioned above

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