I installed the K-9 app from Google Play. The setup failed, “Setup could not finish, cannot connect to server SMTP”.
I have images of the INCOMING and OUTGOING server settings, but I got an error here “Sorry there was an error uploading that file”. What is the error?
This is my first post. How does one add an image to one’s profile?
Nimueh, Thanks for your reply. By clicking the little image icon
I need to split this into 2 topics: 1) Setup Fails; 2) Change Profile avatar.
Stay tuned.
I had difficulty learning how to access the profile avatar. Through trial and error, I discovered that right-click the avatar and choosing open link in new tab brought up a a page showing preferences, including editing the avatar. I’ll get a screenshot of that page and post it here
Again Stay tuned. .
OPEN LINK
A suggestion was made in the Thunderbird forum that I need to confirm that my IMAP and SMTP settings are consistent with those of K9. Here are images of the IMAP and SMTP setting. I got these from Spectrum, which provides connectivity for Email.
[IMAP AND SMTPSETTINGS]
I believe that these images confirm that incorrect values for these are NOT the reason for K9 setup problem.
Nope, that’s pretty much it lol. Just click on your avatar and you’ll see “Preferences” on the far right, the little person icon. Then click on Preferences again (or rightclick - open in new tab) and change your avatar, like you already did
It’s been 5 days with no suggestion of a next step. Should I take that to mean the I need to look for some other app for reading Thunderbird emails on my note10+ ?
Double check the server settings and make sure there’s no typo in the server name. If you still run into an error, please post the exact error message the app is displaying.
I doubt that’s the exact error message. The app contains the following string ($error is a placeholder):
Cannot connect to server.
($error)
Even if we fuzzy-match this to the text you’ve provided, it implies the value for $error is just “SMTP”. I don’t see how the app could have produced an error message like that. It’s more likely that the information you have provided is incomplete.
To me, this looks like you entered the IMAP credentials on the POP3 account setup screen. At least the only occurrence of that error message that I found in K-9’s code was in POP3 related areas.
as @cketti indicated, the settings in the rr.com setup screenshot posted above are what, from all indications, should be being used. [in searching, i didn’t find any reference to the ones used in those recent screenshots of the setup screens.]