Notification problem

[hasiappenroth]

Hi all,

I’m using K9 Mail on my mobile phone (ASUS A007).
I configured the app with the same settings as in an other phone (Moto G5) and I can send and read E-Mail.
My problem is, that when a new E-Mail arrives, I get don’t get a notification. On the Moto G5 the notification arrives in a couple of seconds.
Does someone have an idea what could be the problem?
K9 Mail is in the latest version from Google Store (5.600).

Thanks a lot
Hartmut

[zootboy]

There’s another post that provides a list of possibilities to investigate for missing notifications:

Android 10 Notification Issues

Hi Lupercus Not getting notifications for new emails can have a couple of reasons. You have already ruled out some of these, but I’m listing them here anyway so others who are in a similar situation will have a hopefully complete list to check against. Automatic sync is disabled. If K-9 Mail isn’t checking for new messages not getting any notifications is to be expected. Make sure ‘Account settings > Fetching mail > Folder poll frequency’ is set to something other than ‘Never’. Also, ‘Genera…

See if any of these help.