No new Mails in shared inbox

Support
1

Hello,

I use since many years the shared inbox for different mail accounts in the k9 mail app. Since a few weeks there are no new mails in the shared folder. To read the new mail I have to go to the separate mail folder. In the overview, the app shows me the new mail in both folders (see attachment). After I read the mail, it also appears in the shared folder.

I hope the problem is understandable. I use K-9 Mail Version: 5.600 and Android 11 (Pixel 4a).

BR
Kai

Screenshot_20210202-103817
Screenshot_20210202-1038171006×2048 125 KB

2

I reinstalled the app and imported the settings. Same problem. After a few days, without any change in the settings, it works again.

I don’t know why, but the problem is solved now.