K9 mail after import of settings does not show any folders

I had to reset my phone: Pixel 4a. After reinstallation of K9 mail and import of settings the app displayed all of my four different mail accounts but no mail folders associated with them. Just the OUTBOX was shown. No other folders. Not even a choice of standard folders like Inbox, Drafts etc.
I am working with IMAP accounts from two different mail servers.

I couldn’t solve this but suddenly - after 2 or 3 days - it worked although I cannot remember to have changed anything during this waiting period.

Now I have to set up a new Google Pixel 10a. And there’s the same problem.

Any ideas?

Hi @Hafenkante ,Welcome to the forum

Seeing only the Outbox folder occurs when you skip the oAuth sign-in process during account import. You likely tapped the “later” button at the bottom, rather that pressing each account name in turn and completing your email provider’s oAuth sign-in flow. See screen shot below.

There’s two ways to resolve.

a. Finish setting up the accounts you imported.

  1. Navigate to settings > account name > fetching mail > incoming server
  2. Click next
  3. Click the “Sign in with [provider name]” button.
  4. Login and grant K9 the requested permissions.
  5. Navigate to settings > account name > sending mail > outgoing server
  6. Repeat step 2 to 4

b. Reinstall the app, import your accounts and sign-in to each in turn.

Thank you Zeroid!

I followed your instructions (b). It worked for one of my two mail-providers. However, it didn’t work for “Mail.de”.

This is really strange as the settings are the same as for my Pixel 4a. And there it worked – at least after 2 days of waiting.

There must be a special obstacle associated with “Mail.de” .

It happened once again:

All mail accounts are now working with K9 mail although I did not change any settings since they were correct anyhow. I just had to wait for some hours. Very strange! :grinning_face: :thinking:

But it caused me a lot of trouble. :grimacing:

Glad you resolved the issue. Out of interest, do you have the local folder size set high for the mail.de account. Settings > account > fetching mail > local folder size. Default = 25 messages.

I’m wondering if the delay is due to a large number of emails synchronising during the accounts setup.

Yes. The setting for the local folder size is 100 for all my accounts.

However, the total size of the download is small for the three accounts affected: 12, 35 and 82 MB.

Who knows. Appreciate your support! Thank you.