K-9 not deleting emails

Support
1

Hello there, I just installed K-9 on my Android 14 and added some email addresses. Evewrything seemed fine untill I looked at the web server of all those email addresses (mostly gmail and outlook) and noticed that all the emails that I deleted from K-9 were still in the inbox. I tried to empty the trash bin on K-9 but those emails were still in the inbox. Inside K-9 I don’t see those emails anymore, but they are still on the original servers.

I have the options When I delete a message > Delete from server and Erase deleted messages on server > Immediately for all these accounts.

Can someone help?

2

Quick check, not sure this is it.

From the menu top left, select, choose Settings

Choose the server from the list

Choose Folders

Trash folder

It should have a value. Ideally “Automatic (Trash)”. If not, set it to the trash folder on the server side.

Was there a value there?

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3

Yup, it’s set on Automatic (Deleted). Should I change it directly to “deleted" or it would be the same?

4

An update: I actually tried changing all the “automatic” to the direct folders and it seems to be working for all the email addresses!
I hope this thread may help other people with similar issues!

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