K-9 Mail crashes right after "welcome screen"

Support
1

Hi all,
since a few weeks the K-9 Mail App did not send/receive E-Mails anymore. For instance, that means that when I tried to send an email it appeared in the “outbox” folder, but was never sent.

I tried to fix it by uninstalling K9 and installing it again to version 6.802. Since then, after I am on the “welcome screen” and I click on the first button to set up the app, it crashes and closes.

I tried rebooting, deleting app data and cache of K9 app. And I tried installing many older versions of the app, but it still they crashed the same way. I also tried reinstalling the Android System WebView App (and also older versions), but nothing changed.

I am really stuck now and I would appreciate any help. I really love the app and would like to continue using it.

My device: Unihertz Titan Pocket, Android 11

Kind regards,
Flo

1 Like
2

Please record a debug log and create a new issue on GitHub. See LoggingErrors · thunderbird/thunderbird-android Wiki · GitHub

3

Hi, i have the same bug. Titan Pocket as well. Is there any workaround or update scheduled to iron out this bug? Many thanks.

4

Hello, I found out the issue. adb logs displayed the following error at startup:

java.lang.SecurityException: Not allowed to bind to service Intent { act=android.support.customtabs.action.CustomTabsService pkg=org.cromite.cromite }

Same issue when validating oauth requests in FairEmail.

I had Chrome disabled; after reenabling (and setting as default browser, not sure it fhis is required), the issue is gone. After authenticating with oauth, you can disable it back.

5

If you dislike Chrome but want apps that rely on the built-in engine, you can install Google Webview from the Paly Store. That way, the browser engine is available without the need for the entire Chrome browser to be enabled.

6

Hi, thank you for the suggestion. I have “Android system webview” already installed (version 126 something). It does not fix the issue.

In fact, k-9 starts crashing again after I change my default browser (even with Chrome and Webview installed)

8

hi, disabling completely the app blocker in intelligent assistent (not just for browsers and k-9) fixed the issue (and other unrelated issues as well).