Inport - export does not create folders

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Inport - export does not create folders.

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Hi C_H

Welcome to the forum.

Does your account use Imap or pop3 for the server connection?

For Imap, the folders are normally synchronized with those available on the server.

Can you try…

  1. Select account
  2. Click manage folders
  3. Click the 3 dot menu
  4. Refresh folder list
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Yes I tried a refresh folders on both pop3 and Imap. I am a director of an internet company and I know what I am doing.

I am running K9 update version (paid for) and I tried the inport/export so I could send a file to my sister after she installed K9 on her Android tablet, but I can’t send her the export file until it works on my copy of K9

To repeat the problem - on trying to inport an exported file all works as it should with the exception no folders are created. One odd thing is that if you go into webmail all the folders are there and it works fine, it’s only in the K9 program that are missing. One last odd thing - after rebooting the phone, one folder does appear and that is the outbox folder but none of the others.

Many thanks CH.

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