Comcast Account setup

Support
1

Hello,

I am using K-9 Mail Version 5.600.

I configured the Port # for 993, Security SSL/TLS & Auto detect the IMAP namespace.
I get the following error message for my incoming server settings:

“Cannot connect to server. (Command: AUTHTICATE PLAIN; response: #1#[NO,[CONTACTADMIN],LessSecureAuthDisabled])”

If I choose Security type of STARTTLS with port 993 I get the following error:
"Cannot connect to server. (Unable to connect).

If I choose Security type of STARTTLS with port 143 I get the following error:

“Cannot connect to server. (Command: AUTHTICATE PLAIN; response: #3#[NO,[CONTACTADMIN],LessSecureAuthDisabled])”

Comcast documentation shows the following options for imap settings:
Incoming Mail Server Name: imap.comcast.net
Incoming Mail Server Port Number: 993 with SSL ON
If the Mail Client lets you select an authentication method, choose STARTTLS.
If Needed: 143 with SSL ON
Outgoing Mail Server Name: smtp.comcast.net
Outgoing Mail Server Port Number: 587 (SMTP)
If Needed: 465 (SMTPS)
Encryption: TLS (use SSL if TLS isn’t shown.)
Authentication: Type in your Comcast username and password

Any help would be greatly appreciated.

Dana

2

Found the solution.
Comcast’s website email preferences has a “Security” option that needs to be checked to allow outside email clients access to the email.

Dana