Cannot send an Email out of my Domain

Support
21

Here’s what I got in reply. I only changed the gmail address and my domain:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  mygmailaddress@gmail.com
    host gmail-smtp-in.l.google.com [142.250.110.26]
    SMTP error from remote mail server after pipelined end of data:
    550-5.7.26 This mail has been blocked because the sender is unauthenticated.
    550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM.
    550-5.7.26
    550-5.7.26  Authentication results:
    550-5.7.26  DKIM = did not pass
    550-5.7.26  SPF [myowndomain.de] with ip: [134.119.228.100] = did not pass
    550-5.7.26
    550-5.7.26  For instructions on setting up authentication, go to
    550 5.7.26  https://support.google.com/mail/answer/81126#authentication 9-20020a05600c028900b0040b385ab364si6932246wmk.182 - gsmtp


Reporting-MTA: dns; smtprelay07.ispgateway.de

Action: failed
Final-Recipient: rfc822;mygmailaddress@gmail.com
Status: 5.0.0
Remote-MTA: dns; gmail-smtp-in.l.google.com
Diagnostic-Code: smtp; 550-5.7.26 This mail has been blocked because the sender is unauthenticated.
 550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM.
 550-5.7.26
 550-5.7.26  Authentication results:
 550-5.7.26  DKIM = did not pass
 550-5.7.26  SPF [myowndomain.de] with ip: [134.119.228.100] = did not pass
 550-5.7.26
 550-5.7.26  For instructions on setting up authentication, go to
 550 5.7.26  https://support.google.com/mail/answer/81126#authentication 9-20020a05600c028900b0040b385ab364si6932246wmk.182 - gsmtp


Return-path: <max@myowndomain.de>
Received: from i6dfa39c6.versanet.de ([109.250.57.198] helo=[127.0.0.1])
	by smtprelay07.ispgateway.de with esmtpsa  (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
	(Exim 4.96.1)
	(envelope-from <max@myowndomain.de>)
	id 1rDIG4-00009O-0P
	for mygmailaddress@gmail.com;
	Wed, 13 Dec 2023 06:58:12 +0100
Date: Wed, 13 Dec 2023 06:58:12 +0100
From: Max Wa <max@myowndomain.de>
To: mygmailaddress@gmail.com
Subject: neuer test
User-Agent: K-9 Mail for Android
Message-ID: <1736155A-8EFC-403A-8EFC-79C5D5087CA1@myowndomain.de>
MIME-Version: 1.0
Content-Type: multipart/alternative;
 boundary=----MSKVQHHX3008I3GDWGJ42S1ZYE6PFI
Content-Transfer-Encoding: 7bit
X-Df-Sender: bWF4QG5lZ2dpc2NoLW5hZ2dpc2NoLmRl

I also compared the settings from Thunderbird and K9 closely and they all look the same.

When I sent from Thunderbird and have a look at the raw mail headers, it shows this:

Authentication-Results: mx.google.com;
       spf=neutral (google.com: 134.119.228.104 is neither permitted nor denied by best guess record for domain of max@myowndomain.de) smtp.mailfrom=max@myowndomain.de

I’m puzzled. I just saw that from my phone, I sent to mygmailaddress@gmail.com while on TB, I sent to mygmailaddress@gmail.com. When I use @googlemail.com, it also works on K9. It doesn’t look like a K9 issue at all, but I’d be very pleased if you knew what’s happening here.

22

the dns record for the FQDN that you are sending from (the part to the right of the @ on the From:) needs an SPF or DKIM record with/that covers all the smtp servers for ispgateway.de (or whatever ESP you are using) as authorized to send mail for your FQDN. most ESPs have how-tos giving the details needed for setting this up for their servers.

it’s possible that google hasn’t implemented this check on mail to @googlemail.com for some reason. the specific gmail To: address is irrelevant.

1 Like
23

Similar issue. K-9 Mail 6.603 installed via F-Droid on my new phone. Old phone used a very old version of K9 successfully. I am using a mail service called hostgator with IMAP. On PC I use Thunderbird with SSL/TLS (465), user@domain and password with zero issues. Outgoing emails from K9 do not arrive. They do not immediately appear in ‘Outbox’. I have gotten like 2 failed to send messages, but have sent a lot more test emails. I have been able to enter user@domain and password, selecting either SSL/TLS (465) or STARTTLS (587) and it seems to pass the password check, but no actual email is sent. One theory is that my service originally used user.domainname@providerspecificmachine for outgoing and K9 may have site specific code to fix the outgoing for this domain? Not sure what else it could be. If contacted privately I could set up an account for testing. My domain is psifoo.com, mail server is ‘mail.’ followed by the domain name. Thanks!

24

Hi. Update. I can send emails within my own domain. I tried that after reading other posts. So, it gets to the server, but is not sent onward. Works fine with T-Bird. Oh. I forgot to say I use normal password only. I tried sending email to my work server and to a gmail account but neither worked.

25

Welcome @PeteC :wave:

Usually it’s better to create a new topic instead of posting to an old one. But when you post to an old topic, please read all previous posts to check if your question may have been answered already.

In this case you could have found the answer to your problem here:

1 Like
26

My apologies. First time user. Didn’t think it was a hosting issue as it works with other clients, so didn’t search for provider, just ‘cant send’. Thanks for your help. - Pete

2 Likes