[9.0] Sends email w/out error but… no reception

Support
1

Hello,

I used K9 (9.0) successfully during my last vacation.

But now, when I check my ISP’s POP server from a Windows host, I’m not getting the test emails that I’m sending to myself from K9, with no error message. The emails are listed in the account’s Sent folder as expected.

Below, I included what seems to be the relevant part in k9mail-logs.txt

What else could I try to investigate why the emails don’t make it to the POP server?

Thank you.

...
05-13 16:20:38.945 27743 27770 I MessagingController: Running command 'clearNotifications', seq = 8 (foreground priority)
05-13 16:20:38.946 27743 27770 V NotificationController: Removing some notifications for account 5695b954-313a-4dc8-aeab-5ebe3eedfe93
05-13 16:20:38.946 27743 27770 I MessagingController:  Command 'clearNotifications' completed
05-13 16:20:38.983 27743 28017 V LockableDatabase: LockableDatabase: Transaction ended, took 10 ms / com.fsck.k9.storage.messages.SaveMessageOperations.saveMessage(SaveMessageOperations.kt:81)
05-13 16:20:38.989 27743 27770 I MessagingController: Running command 'sendPendingMessages', seq = 9 (background priority)
05-13 16:20:39.035 27743 27770 D LocalMessage: No headers available for this message!
05-13 16:20:39.041 27743 27770 I MessagingController: Scanning Outbox folder for messages to send
05-13 16:20:39.045 27743 27770 I MessagingController: Send count for message K9LOCAL:ad83578e-1fda-4639-93d9-67301e7e833c is 0
05-13 16:20:39.058 27743 27770 V LockableDatabase: LockableDatabase: Transaction ended, took 0 ms / com.fsck.k9.mailstore.LocalMessage.setFlag(LocalMessage.java:256)
05-13 16:20:39.059 27743 27770 I MessagingController: Sending message with UID K9LOCAL:ad83578e-1fda-4639-93d9-67301e7e833c
05-13 16:20:39.065 27743 27770 D SmtpTransport: Connecting to smtp.free.fr as smtp.free.fr/212.27.48.4
05-13 16:20:39.125 27743 27743 W RemoteInputConnectionImpl: requestCursorAnchorInfo on inactive InputConnection
05-13 16:20:39.143 27743 27771 D OpenGLRenderer: endAllActiveAnimators on 0x71d66f1400 (RippleDrawable) with handle 0x71d68055a0
05-13 16:20:39.359 27743 27770 V SmtpTransport: SMTP <<< 220 smtp1-g21.free.fr ESMTP Postfix
05-13 16:20:39.359 27743 27770 D SmtpTransport: SMTP >>> EHLO [127.0.0.1]
05-13 16:20:39.380 27743 27770 V SmtpTransport: SMTP <<< 250-smtp1-g21.free.fr
05-13 16:20:39.380 27743 27770 V SmtpTransport: SMTP <<< 250-PIPELINING
05-13 16:20:39.380 27743 27770 V SmtpTransport: SMTP <<< 250-SIZE 78643200
05-13 16:20:39.380 27743 27770 V SmtpTransport: SMTP <<< 250-VRFY
05-13 16:20:39.380 27743 27770 V SmtpTransport: SMTP <<< 250-ETRN
05-13 16:20:39.380 27743 27770 V SmtpTransport: SMTP <<< 250-AUTH PLAIN LOGIN CRAM-MD5 DIGEST-MD5
05-13 16:20:39.380 27743 27770 V SmtpTransport: SMTP <<< 250-ENHANCEDSTATUSCODES
05-13 16:20:39.380 27743 27770 V SmtpTransport: SMTP <<< 250-8BITMIME
05-13 16:20:39.380 27743 27770 V SmtpTransport: SMTP <<< 250-DSN
05-13 16:20:39.380 27743 27770 V SmtpTransport: SMTP <<< 250-SMTPUTF8
05-13 16:20:39.380 27743 27770 V SmtpTransport: SMTP <<< 250 CHUNKING
05-13 16:20:39.380 27743 27770 D SmtpTransport: SMTP >>> *sensitive*
05-13 16:20:39.406 27743 27770 V SmtpTransport: SMTP <<< 235 2.7.0 [omitted]
05-13 16:20:39.406 27743 27770 D SmtpTransport: SMTP >>> MAIL FROM:<blah@free.fr> BODY=8BITMIME
05-13 16:20:39.406 27743 27770 D SmtpTransport: SMTP >>> RCPT TO:<blah@free.fr>
05-13 16:20:39.407 27743 27770 D SmtpTransport: SMTP >>> RCPT TO:<blah@free.fr>
05-13 16:20:39.440 27743 27770 V SmtpTransport: SMTP <<< 250 2.1.0 Ok
05-13 16:20:39.544 27743 27770 V SmtpTransport: SMTP <<< 250 2.1.5 Ok
05-13 16:20:40.657 27743 27770 V SmtpTransport: SMTP <<< 250 2.1.5 Ok
05-13 16:20:40.658 27743 27770 D SmtpTransport: SMTP >>> DATA
05-13 16:20:40.682 27743 27770 V SmtpTransport: SMTP <<< 354 End data with <CR><LF>.<CR><LF>
05-13 16:20:40.684 27743 27770 D SmtpTransport: SMTP >>> .
05-13 16:20:40.831 27743 27770 V SmtpTransport: SMTP <<< 250 2.0.0 Ok: queued as 06E3EB00583
05-13 16:20:40.831 27743 27770 D SmtpTransport: SMTP >>> QUIT
05-13 16:20:40.833 27743 27770 V LockableDatabase: LockableDatabase: Transaction ended, took 1 ms / com.fsck.k9.mailstore.LocalMessage.setFlag(LocalMessage.java:256)
05-13 16:20:40.834 27743 27770 V LockableDatabase: LockableDatabase: Transaction ended, took 0 ms / com.fsck.k9.mailstore.LocalMessage.setFlag(LocalMessage.java:256)
05-13 16:20:40.837 27743 27770 I MessagingController: Moving sent message to folder 'null' (3)
05-13 16:20:40.838 27743 27770 D MoveMessageOperations: Moving message [ID: 90] to folder [ID: 3]
05-13 16:20:40.848 27743 27770 V LockableDatabase: LockableDatabase: Transaction ended, took 1 ms / com.fsck.k9.storage.messages.MoveMessageOperations.moveMessage(MoveMessageOperations.kt:20)
05-13 16:20:40.849 27743 27770 I MessagingController: Moved sent message to folder 'null' (3)
05-13 16:20:40.856 27743 27770 V LockableDatabase: LockableDatabase: Transaction ended, took 0 ms / com.fsck.k9.mailstore.LocalFolder.destroyMessage(LocalFolder.java:958)
05-13 16:20:40.858 27743 27770 I MessagingController:  Command 'sendPendingMessages' completed
05-13 16:20:47.890 27743 27743 W OnBackInvokedCallback: OnBackInvokedCallback is not enabled for the application.
05-13 16:20:47.890 27743 27743 W OnBackInvokedCallback: Set 'android:enableOnBackInvokedCallback="true"' in the application manifest.
05-13 16:20:47.894 27743 27770 I MessagingController: Running command 'clearNotifications', seq = 10 (foreground priority)
...
2

Have you asked your email service provider why they are not delivering your emails? That’s the best place to start.

3

Their support is too slow.

Never mind, since K9 has apparently merged with Thunderbird, I installed it, scanned the QR codes, and it worked right off the bat.

Thank you.

1 Like