Imap connection problem sometimes with laposte.net

Support
1

Hello.

I am using k9 since a long time.
And thunderbird also on windows.

But since a few months I have trouble with imap connection with laposte.net. k9 say to check connection parameters but they are ok.

I wait one day and things go right again.
And again a few days after same problem.
I don’t ever touch parameters.

I have a contact with laposte.net and they said to contact you.
I have no problem with thunderbird on windows.
So could you help i don’t understand this behaviour… Perhaps a timeout problem?
Regards.
Philippe

2

You might need to send debug logs when the issue happens.

Also more details: exact version of K9, exact error message, maybe android version and device.

Also: could it be that it depends on wether you are in Wifi or mobile data?

3

Bingo.
This happen only when connected to 4G
I use 6.804 version on android 9.0

I can send log file, the good and the ugly for compare.
I checked the file and notice login problem but don’t understand why.
I can send you the file, but how ?
It is in an excel file.
Thank you very much.
Philippe

4

Good news : I have downloaded the last beta version 6.904 and things are working fine again !
Thanks to all community.
Philippe

1 Like
5

Hello.
Bad news again same problem.
I am away from home and have same connection problem with 4g
With beta version 6.904
Strange.
Any idea ?
Regards.
Philippe

6

Now it is working again in another 4g place… I don’t understand anything…