Adding new account problem

Support
1

Hi,
Might I kindly ask you for help. I have a problem with adding new account. When I open adding new account I added, as usual, email, than password, but next button is grey, and can’t continue? I don’t want to uninstall, and reinstall again app. Maybe you have any idea what could be the problem? Any way to restore default configuration?
Thank you in advance,
Nick007shadow

2

The button is greyed out if the email address is not valid. Make sure you don’t have things like whitespaces at the end.

3

Hi,
Might I kindly ask you for help. I have a problem with adding new account. When I open adding new account I added, as usual, email, than password, but next button is grey, and can’t continue? I don’t want to uninstall, and reinstall again app. Maybe you have any idea what could be the problem? Any way to restore default configuration?
Thank you in advance :slight_smile:

4

This account was on app added, and I delated - remove it, and now I want to bring it back. It is valid :frowning:

5

The account itself is valid but apparently you typed extra space characters or something.

Screenshot_20220130-194205_K-9_Mail_1
Screenshot_20220130-194205_K-9_Mail_11080×459 40.8 KB

1 Like
6

Yes,it was a problem. Thank you a lot ;()))